Terms and Conditions for Transacting on sunope.autogram.in
Last updated: 26th December, 2025
This document is an electronic record under the Information Technology Act, 2000, and rules thereunder, as amended from time to time. It complies with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring the publication of rules, regulations, privacy policy, and user agreement for access, transactions, or usage of sunope.autogram.in.
sunope.autogram.in (Website) is owned and operated by Autogram Apps Private Limited, a company incorporated under the Companies Act, 2013, with its Registered Office at Villa 117, Purva Parkridge, Bengaluru (hereinafter referred to as "Company"). The Company's CIN is [Insert CIN here].
All correspondence should be addressed to the registered office address above.
By using this Website, you agree to these Terms & Conditions, which form a legally binding agreement between you and the Company. If you do not agree with these Terms & Conditions, you must cease using the Website. By accepting these Terms, you also agree to be bound by Suno-Pe's Privacy Policy, as amended from time to time.
The information, products, and services offered on this Website are for your information and are subject to these Terms & Conditions. They are not a substitute for professional advice. The Company and its affiliates, subsidiaries, consultants, contractors, or service providers assume no responsibility for any consequences arising from your actions or inactions based on the Website's content. While we strive to keep information accurate, complete, and up-to-date, we do not guarantee its accuracy or timeliness and are not liable for any related damage or loss.
The Company may change, suspend, or discontinue any product, service, feature, or content on the Website at any time without notice or liability. We may also impose limits on certain features or restrict access to parts or all of the Website.
Only individuals above 18 years of age, transacting in legally acceptable currency, and competent to enter into valid contracts under the Indian Contract Act, 1872, may use the Website. By using the Website, you represent that you are competent to enter into legal contracts. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You warrant that all information provided (e.g., name, email, address, payment details) is accurate. Providing inaccurate information may lead to account suspension or termination.
The Company may amend these Terms & Conditions at its discretion or as required by law without prior notice. Continued use of the Website constitutes acceptance of the amended Terms.
All content on the Website is protected by intellectual property rights owned by the Company, its affiliates, or third-party partners. The Website is protected by copyright as a collective work or compilation. You may not use, modify, or reproduce content without prior written permission. Unauthorized use of the Company's logos, trademarks, or content is strictly prohibited, and the Company will enforce its intellectual property rights to the fullest extent of the law.
To transact on the Website, you must register and provide accurate information. You are responsible for maintaining the confidentiality of your User ID and password. The Company may suspend or cancel your registration if it doubts the accuracy of your information. You grant the Company a non-exclusive, worldwide, perpetual, royalty-free, sublicensable right to use your information to provide services, in accordance with this Agreement.
You represent and warrant that:
The Company reserves the right to remove or edit any content you submit. You agree not to use the Website for unlawful purposes, attempt unauthorized access, or interfere with other users' enjoyment of the Website.
You may use valid credit/debit cards or online banking to make payments. You are responsible for providing accurate payment details and for any losses due to incorrect information. The Company keeps payment details confidential, except as required by law or judicial processes. We actively report and prosecute suspected fraud and may require additional verification for orders. The Company is not liable for third-party misuse of your information accessed without authorization.
Order confirmation does not guarantee acceptance. The Company may decline or modify orders for any reason, including erroneous pricing or stock shortages. You may cancel an order before dispatch by contacting our Customer Care Centre at [Insert Contact Email]. Refunds for cancelled orders will be credited to your original payment method.
Due to weight-handling or sourcing limitations, returns and replacements are not available for most items. However, if you receive a damaged or incorrect item, contact us immediately for assessment and resolution (e.g., return, replacement, or refund). Cancellations are not permitted once an order is placed.
We aim to ship products within 1-2 working days and deliver within 3-5 working days, subject to payment realization and product availability. Delays due to circumstances beyond our control are not our responsibility. Multiple products in a single order may be shipped together or separately, depending on logistics. Products are shipped to a single address per order. Delivery personnel may request a signature or identity proof. Installation, if applicable, is handled by the Company or its service partners, with standard charges applicable.
Products and services are provided "as is" without warranties, except as provided by the product manufacturer. The Company is not responsible for the accuracy, legality, or appropriateness of content accessed through the Website. Your use of the Website is at your own risk, in accordance with our Privacy Policy.
For questions or concerns, contact our customer support team.
Autogram Apps Private Limited
Villa 117, Purva Parkridge, Bengaluru
Email: sunope@gmail.com
Phone: +91-8109467856
Developed and Designed by Autogram Apps Private Limited
Note: This Terms & Conditions text is provided as supplied and should be reviewed by your legal counsel before publishing. All personal data and sensitive identifiers have been replaced with placeholders where appropriate.